"Using its years of population health management experience and Analytics for Risk Contracting, LLC, Montefiore’s Care Management company found opportunities to reduce single-day admissions, admissions for end stage renal disease, improve in-network referral, and reduce overall cost of specialty care."
“COPE Health Solutions is aligned with my organization’s mission and values. They are a partner to me to improve the health of our members and to improve the workforce of the future. COPE feels like an altruist partner that is helping me be a better leader and better organization.”
“COPE Health Solutions brings a level of interest and energy that’s very different from any other consulting firms (who are not necessarily in the business but are doing consulting). It’s nice to have a consultant who is actually in the business of how do you deliver better health care, giving guidance and advice, as you’re developing your strategies both on the payer side and on the care delivery side.”
“COPE Health Solutions can actually create a training program in addition to certify the non-clinical staff to be able to conduct day-to-day operations, from physician offices to an IPA or even on a health plan level."
"COPE Health Solutions successfully engaged stakeholders to launch a national, multi-site comparative effectiveness research study, and [it continues] to provide critical project management support and leadership to the project."
"The COPE Health Solutions program at St. Mary’s Medical Center has greatly improved both staff and patient satisfaction! The Clinical Care Extenders are caring individuals that assist in patient care – including sitting with a lonely patient. The staff love the support of the Clinical Care Extenders I bring to the unit."
"For fourteen years, the COPE Clinical Care Extenders working at Hoag have enhanced the patient quality significantly. I will attest that every Clinical Care Extender who has come through our program has been an immense asset and has always been very interested in patient care and furthering their own education. The majority of these have been either pre-nursing or pre-med students, and I have taken great delight in adding to their clinical experience. Thus it is a great program for both the mentor and Clinical Care Extenders. I have found them to be extremely well educated, of very high IQ, and of excellent honor. I’m delighted to have a Clinical Care Extender at all times in my practice of neurosurgery and Gamma Knife radiosurgery."
"[Health Scholar] is an excellent addition to our hospitals. The [pipeline] offers clinical support to the staff and are always willing to assist with facility-wide events. They are motivated and integrate themselves well into our team. We are extremely appreciative of all their work."
"COPE Health Solutions played an integral role in the successful implementation and use of a new referral system and specialty care process that is used by safety net providers across Los Angeles County called eConsult. The team participated as workflow engineers, bringing expertise and experience from the field in a collaborative effort to make eConsult the success it is today."
"COPE Health Solutions helped our hospital and physician leaders create a new strategic direction and transformative implementation strategy."
"The Camino de Salud Network initiative would not have been a success without the innovative approach, commitment, and expertise of the COPE Health Solutions team. The [team] helped us design and implement an integrated network across LAC and USC Medical Center and a large number of community health centers in the service area. Many of the coordinated care strategies, designed for our project, have been adopted by the County of Los Angeles Department of Health Services for use in other regions of our county."
"The Clinical Care Extenders are enthusiastic [young leaders], trained to be effective in the many hospital departments we have at Riverside Community Hospital. They literally extend the care and compassion the staff provides to our patients and are a welcome part of our workforce. They provide support to patients and staff who learn from their sharing and giving. They have been our eyes, ears and hands in special projects, making a difference with each activity. Thank you to the staff and leaders at COPE Health Solutions for their farsightedness. I expect we will gain in long term a recruitment of health care providers as a result of these efforts."
"Organizations often do not recognize the true value of project management and implementation support until after they have worked with COPE Health Solutions. COPE's project managers are among the best we’ve ever worked with, both in terms of content expertise and ability to align disparate stakeholders."
Michael Hochman
AltaMed Health Services
"COPE Health Solutions is a proven health care leader with a unique vision, deep competencies and proven models to solve the health care workforce shortage. As a trusted partner of Citrus Valley Health Partners, COPE has helped us address our most pressing workforce challenges while providing support for our clinical staff."
"With the collaborative partnership of COPE Health Solutions, we were able to optimize the overall patient experience. Their work on our design of new, initiatives were instrumental and invaluable, and, as a result, we continue to receive national recognition towards our journey to transform to a culture of a healing hospital."
"COPE Health Solutions has emerged as a thought leader in areas of clinical integration, care coordination and workforce planning and development….CEO Allen Miller’s … message articulates strategies for health organizations to provide better health and better care at lower cost (the Triple Aim)."
