Case Studies - COPE Health Solutions

Strategic Planning and Business Development for a large health network

The Problem: Formed in 1994, Citrus Valley Health Partners (CVHP) is a network of three hospitals, a home health agency, hospice care and an ambulatory surgery center that serves nearly one million residents in the East San Gabriel Valley. In 2010, CVHP was facing challenges common to community hospitals across the country, including declining […]

Improving Safety Net Specialty Care Access using Web-Based Platform: eConsult

The Problem: The US health care delivery system has historically been characterized by a fragmented, poorly integrated approach to delivering care that often falls short when it comes to managing patients with complex health conditions. Of particular concern is access to specialty care, especially for uninsured or under-insured patients relying on safety net services. […]

Partnering with Major Texas Public Hospital to Improve Efficiency

The Problem: The county-funded program for indigent patients at John Peter Smith Health Network (JPS) was plagued by inconsistent and disconnected eligibility determination processes. JPS, a large regional trauma center and ambulatory network serving the safety net population in the Dallas/Fort Worth metropolitan area, had struggled for several years to reduce the confusion and […]

Related Services : Advanced Performance Improvement

Converting Workforce Challenges to Market Leadership through Innovation

The Problem In 2000, Citrus Valley Health Partners (CVHP) – a network of three hospitals, a home health agency, hospice care and an ambulatory surgery center in the greater Los Angeles area – faced a critical shortage of registered nurses (RNs). CVHP regularly had over 100 vacant nursing positions and a 32% annual turnover rate […]

Related Services : Global Health Experiences Health Care Talent Development

Building Research Infrastructure and Capacity for Largest Federally Qualified Health Center in the Nation

The Problem: AltaMed Health Services Corporation (AltaMed), the largest Federally Qualified Health Center (FQHC) in the nation, has delivered quality care to underserved communities in Southern California for more than 40 years. AltaMed’s unique characteristics – including its range of services, diverse patient population, broad market penetration, health information technology (HIT) capabilities, and commitment […]

Related Services : Project Management Office

Strategic management of an Innovation and Transformation Center to support quality improvement infrastructure and performance excellence

The Problem: John Peter Smith (JPS) Health Network is a major public health care delivery system in Fort Worth, Texas and is the anchor entity for Region 10’s Regional Healthcare Partnership (RHP) plan as part of Texas’ 1115 Medicaid waiver. Many workflows and administrative and clinical processes at JPS were inefficient and unreliable, resulting […]

Related Services : Strategic Management

Creating an integrated delivery network for Kern County

The Problem: Health care for the uninsured in Kern County was historically fragmented due to multiple geographic, organizational, and technological challenges. Public safety net providers in Kern County operated within silos, with few opportunities to coordinate services. Faced with limited health care options, uninsured patients turned to the emergency department (ED) at Kern Medical […]

Related Services : Strategic Planning Clinical Integration

Implementing effective project management solutions to achieve Medicaid 1115 waiver goals

The Problem: The Community Care Collaborative (CCC) is a new community-based organization with accountable care principles committed to improving the quality of health care in Travis County, Texas. Much of the initial funding for the CCC will come from successful participation in Texas’ 1115 Medicaid Waiver. Achieving set project milestones and clinical outcomes is […]

Related Services : Project Management Office

Facilitating a National Institute on Aging-Funded Randomized Control Trial in Largest Federally Qualified Health Center in the Country

The Problem: University of Southern California (USC) launched a National Institute on Aging funded randomized controlled trial to address inappropriate and over-prescribing of antibiotics for acute upper respiratory infections. These behaviors have led to the spread of antibiotic-resistant bacteria, a public health problem that contributed to over 18,000 deaths in the U.S. in 2005 […]

Related Services : Translational Research and Comparative Effectiveness

Going “Baby-Friendly” with COPE Health Solutions

The Problem: California law (Health and Safety Code Section 123367) requires all hospitals providing perinatal services to implement a maternity-focused program in line with the United Nations International Children’s Emergency Fund’s (UNICEF) “Ten Steps to Effective Breastfeeding” through the Baby-Friendly Hospital Initiative (BFHI) or a comparable process by January 1, 2025. Currently, less than […]

Related Services : Health Care Talent Innovations

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