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Care management has revolutionized both quality and affordability in California’s organized systems of care; and, now it’s poised to make an impact across the entire spectrum of health care. COPE Health Solutions’ Health Care Talent Innovations (HCTI) service line is in a prime position to not only help patients, but also help health care systems […]

The Problem: Formed in 1994, Citrus Valley Health Partners (CVHP) is a network of three hospitals, a home health agency, hospice care and an ambulatory surgery center that serves nearly one million residents in the East San Gabriel Valley. In 2010, CVHP was facing challenges common to community hospitals across the country, including declining […]

The Problem: The US health care delivery system has historically been characterized by a fragmented, poorly integrated approach to delivering care that often falls short when it comes to managing patients with complex health conditions. Of particular concern is access to specialty care, especially for uninsured or under-insured patients relying on safety net services. […]

The Problem: The county-funded program for indigent patients at John Peter Smith Health Network (JPS) was plagued by inconsistent and disconnected eligibility determination processes. JPS, a large regional trauma center and ambulatory network serving the safety net population in the Dallas/Fort Worth metropolitan area, had struggled for several years to reduce the confusion and […]

The Problem In 2000, Citrus Valley Health Partners (CVHP) – a network of three hospitals, a home health agency, hospice care and an ambulatory surgery center in the greater Los Angeles area – faced a critical shortage of registered nurses (RNs). CVHP regularly had over 100 vacant nursing positions and a 32% annual turnover rate […]

The Problem: AltaMed Health Services Corporation (AltaMed), the largest Federally Qualified Health Center (FQHC) in the nation, has delivered quality care to underserved communities in Southern California for more than 40 years. AltaMed’s unique characteristics – including its range of services, diverse patient population, broad market penetration, health information technology (HIT) capabilities, and commitment […]

The Problem: John Peter Smith (JPS) Health Network is a major public health care delivery system in Fort Worth, Texas and is the anchor entity for Region 10’s Regional Healthcare Partnership (RHP) plan as part of Texas’ 1115 Medicaid waiver. Many workflows and administrative and clinical processes at JPS were inefficient and unreliable, resulting […]

The Problem: Health care for the uninsured in Kern County was historically fragmented due to multiple geographic, organizational, and technological challenges. Public safety net providers in Kern County operated within silos, with few opportunities to coordinate services. Faced with limited health care options, uninsured patients turned to the emergency department (ED) at Kern Medical […]

The Problem: The Community Care Collaborative (CCC) is a new community-based organization with accountable care principles committed to improving the quality of health care in Travis County, Texas. Much of the initial funding for the CCC will come from successful participation in Texas’ 1115 Medicaid Waiver. Achieving set project milestones and clinical outcomes is […]