Challenge Frequent regulatory and plan requirement changes, coupled wi

Background The Health Plan is a not-for-profit health plan in the Northeast that

Background Starting in 2011, the Center of Medicare and Medicaid Services (CMS)

The Problem John Peter Smith (JPS) Health Network is a major pu

Background The period following discharge as a patient transitions fro

Background Post-discharge phone calls are an empirically suppor

Overview Delivery System Reform Incentive Payment (DSRIP) provi